It's quite simple really!
Any personal information given to AvMRO.com will be protected. Your information will not be disclosed to any
third parties. Our website is hosted on Yahoo! Servers. Yahoo! is a worldwide leader in technology and webhosting.
Yahoo! uses the most current online security protocols.
Our full product line is listed online. If there is a particular product that you are interested in contact us and we'll look into special ordering it for you.
New York residents are required to pay sales tax. Sales Tax is collected on all New York State orders unless you send a properly completed NY State Resale Certificate Form ST-120. If this purchase is for resale and you have a valid New York state tax ID, orders must be placed by telephone. Sales Tax can not be refunded once an order has been placed.
You can track your order directly from the link provided in your order confirmation email.
* Please note that the order number you get from Styles Pilot Shop (-XXXX) will not work with this tracking
system at this time.
All requests to change or cancel an order should be made via email Customercare@AvMRO.com. Response times during normal 9 to 5 business hours will be ASAP. Please double check that your order is correct before clicking submit order.
This problem is usually caused because your internet browser has ACCEPT COOKIES turned off or disabled. This can be caused by having your security settings on high or certain firewall programs will automatically disable "cookies" when they are installed. Please change your browser settings to accept cookies and the shopping cart should work as expected.
AvMRO is always looking for quality Aviation products. If you have a product you feel would be a fit for one of
our catalogs, please send it. Once we receive the product, it will be reviewed and tested. AvMRO tests thousands
of products a year, but only 5% pass our rigorous standards. If you have a product you would like us to review,
please send it to:
No, we are unable to combine orders. Each order you place will be sent separately.
We are a web company that strictly ships orders via UPS, FedEx & USPS.
Likely we did receive your email and have already responded.
AvMRO only accepts Credit Cards & PayPal® for payment. We accept Visa, MasterCard, Discover and American Express. Only Debit Cards backed by a Credit Card company listed above (Visa, MasterCard, etc) can be accepted. Sorry our website will not accept Gift Cards issued by Visa & MasterCard. We do not accept Switch, Electron, Maestro and some other international debit cards. Please note that the charge on your statement will appear AvMRO.com.
The apparent double charge is actually an authorization and then an actual charge. Your bank sets aside the money for us to take when you place your order (this usually stays on your account history for up to 30 days) and then when we actually take the money the charge shows up again. You can contact your bank to verify this, but it is common practice and we are often contacted by customers in the same situation as you asking why we charged them twice.
PayPal is an immediate payment method that is processed whether or not the item is in stock. We would be happy to refund your PayPal payment now and then request payment again when it is ready to ship if you'd like, just shoot us an email at Customercare@AvMRO.com and we'll take care of it.
Luckily for you we go by the "equal pricing for everybody" theory. What that means is that we sell to everyone via our website at the same price. If we can offer a quantity price break it will be indicated on the website. Availability/lead time of each product is also stated on the website.
It's quite simple really!
If you only have one item you want to buy just use the handy shipping calculator located on the website for each
item. Enter your postal/zip code and country and get a quote for all the available shipping methods. It's just
Once the Shipping Method has been selected make sure you click the Apply button. Don't like what you see? Go back and select another Shipping Method and then click the Apply button.
2:30 PM ( EST) We ship Monday through Friday. We need the weekends to spend with our families. We don't ship on these holidays: New Yearís Eve, New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, and Christmas. We make every attempt to get all stock orders shipped each day. However, we donít always make it. If we donít get your order out the day it was placed, it will ship the next business day.
Are we that transparent? Well, we love FedEx and UPS because along with inexpensive shipping you also get a tracking number that will show you where your shipment is, 24 hour customer support by calling 1-800-GO-FEDEX or 1-800-PICK-UPS, and free insurance on packages valued up to $100. Also, we find that they don't like to pull the Ace Ventura soccer moves with your boxes and customers just seem a lot happier overall with the service. Now there are those of you out there who will do anything to get the cheapest shipping method so you will choose the mail/USPS. Fine. Just know that your shipment is in the hands of the postal service who does not give you tracking information or insurance unless you request it specially and pay extra. By the time you pay extra you might as well have used FedEx or UPS. OK, off the soapbox. Choose what you wish, but let it be known that we prefer FedEx and UPS as a shipping method. We ship THOUSANDS of packages monthly and their track record just speaks for itself.
Unfortunately our hands are tied once a package has left our warehouse on the truck. You can call them at 1-800-GO-FEDEX or 1-800-PICK-UPS and talk with a representative about the whereabouts of your shipment. Then, if they can't tell you anything give us a call and we will see what we can do. PLEASE NOTE ( and we are not just making this up) - FedEx or UPS will want to have spoken with YOU, the recipient, BEFORE hearing from US, the shipper. So please be kind enough to go ahead and make that toll-free call ( hit "0" repeatedly to get through to a human being) and ask them about the package. Once it has left our location it is considered YOUR package, which is why they want to talk to you first. OK? OK.
Email us at Customercare@AvMRO.com and we will ship you another one. (Items are subject to availability and special ordered items may take a little while to get into stock for you, sorry).
Unfortunately we have no control of the mail. There is no actual tracking available through USPS and the
confirmation number you have guarantees that we printed a label and mailed your shipment. You might want to
call your local post office and see if they are holding the package for some reason, otherwise our suggestion is
to the order again online with a different shipping method if you need the order soon.
You asked, so here you go:
Yes. We ship to Canada via UPS, FedEx & USPS. Delivery time varies depending on the method you select. ( *Please note that AvMRO is not responsible for any duties, taxes or broker fees that may or may not be charged to your shipment. These fees are the customers responsibility. )
Yes. We will ship to any country that is authorized to trade with the United States. We ship via UPS, FedEx & USPS. Delivery time varies depending on the method you select. ( *Please note that AvMRO is not responsible for any duties, taxes or broker fees that may or may not be charged to your shipment. These fees are the customers responsibility. )
At AvMRO.com we want you to love what you order. If you're not satisfied with your purchase, please return the
item(s) for an exchange, refund or credit.
If you received the wrong item or if the item is defective, we will reimburse you for the cost of shipping the item back to us. We will not reimburse for express shipping. Before returning any merchandise customers must first contact us for a Return Merchandise Authorization number (RMA). No returns of any type will be accepted without an RMA number. RMA numbers are valid for 10 business days and all returns must be received within 10 days of obtaining the RMA number.
Returns can take 1-2 weeks to be processed once we receive them. When your return is processed, we will send you a notification email. Check your spam folder to make sure the notification didn't get marked as spam.
Disclaimer: Product descriptions, typographic, pricing and photographic errors are unintentional and subject to correction. While reasonable efforts have been made to ensure all information on this website is accurate, AvMRO.com and Styles Logistics, Inc. do not assume responsibility for any errors or omissions. All specifications, illustrations, data and prices are subject to change without notice. In most cases the products shown within have been approved by the FAA. However, some items may require further approvals before installation.
This illustrations and data contained on this website are for reference purposes only. Final verification of the proper part number is the responsibility of the installer.
Reproduction of any part of this website by any means without the written consent of Styles Logistics, Inc. is strictly prohibited.